Congratulations on your new HVAC system! At Be Cool A/C and Heating, we believe exceptional service doesn’t end when our technicians pack up their tools. Here’s everything you need to know to protect your investment and keep your home comfortable for years to come.
Your VIP Maintenance Plan: Premium Care Made Simple
If your installation included our complimentary VIP Maintenance Plan, you’re already ahead of the game. Your scheduled maintenance visits begin exactly one year from your installation date, giving your new system time to settle in.
Until your first VIP visit: The most important thing you can do is change your filters every six months. This simple step protects your equipment and maintains optimal performance. Need guidance? Check out our comprehensive filter care guide for step-by-step instructions.
Finding the right filters made easy: We’ve done the research for you. Our recommended filters are specifically chosen to work perfectly with your system while providing excellent air quality for your family.
Worry-free scheduling: When it’s time for your first VIP maintenance visit, our dispatch team will contact you directly to schedule at your convenience. This proactive approach is part of our Worry-Free Guarantee – one less thing on your to-do list.
Unit Registration: Protecting Your Investment
We handle the unit registration process for most installations, so you don’t have to navigate manufacturer paperwork. Here’s what happens behind the scenes:
Automatic processing: Unless we specifically inform you otherwise, we register your unit with the manufacturer and include a copy with your final invoice.
Timeline expectations: Registration typically takes 2-3 weeks to complete and receive warranty approval from the manufacturer. Once finalized, we upload all documentation directly to your customer account for easy access.
Warranty Protection: Only licensed professionals should service your unit. If an unlicensed tech works on it or if DIY repairs are done using cheap, non-approved parts, your warranty is voided—don’t take chances with your investment! For reliable licensed HVAC repair services in Cypress, trust our certified technicians to protect your warranty.
Need another copy? Simply text us at 832-906-8077 and we’ll email you the documentation immediately.
The Daikin 12/12 Plan: Unmatched Peace of Mind
Chose the Daikin 12/12 Plan? You’ve made an excellent decision. This industry-leading program provides 12 years of parts AND labor coverage – virtually eliminating surprise repair costs for over a decade.
Here’s your step-by-step process:
- Automatic enrollment: We submit your extended warranty application immediately after installation
- Account integration: The extended warranty details are added to your customer account for easy reference
- Final paperwork: Our Customer Service Representatives will contact you when it’s time to complete the final signature requirements
- Digital delivery: Your completed extended warranty documentation is emailed directly to you for permanent records
Critical Warranty Protection: Avoid This Costly Mistake
Your warranty is valuable protection, but it can be voided by a single wrong decision. Here’s what you absolutely must know:
Only licensed professionals should service your unit. If an unlicensed technician works on your system, or if DIY repairs are attempted using non-approved parts, your manufacturer warranty becomes void immediately. Don’t risk thousands of dollars in coverage over a service call.
When you need service, choose licensed professionals who use manufacturer-approved parts and follow proper procedures. Your future self will thank you.
We’re Here When You Need Us
Questions about your new system? Need to schedule service? We make it easy to reach us:
24/7 Emergency Line: 832-906-6113
Text for Quick Questions: 832-906-8077
At Be Cool A/C and Heating, we’re not just your installation team – we’re your long-term comfort partners. Following these guidelines ensures your system performs optimally while protecting your investment for years to come.
Stay cool, stay comfortable, and remember – we’re always here to help!
